Website Support
Valorous Circle's web support service keeps your online store running smoothly so you can focus on growing your business.
website design – digital marketing – search engine optimization – targeted messaging – website support
Talk to a support specialist: 616-929-0790
Don’t let your digital storefront become a real-world hassle!
Valorous Circle is introducing WooMaintenance, a monthly support plan for your e-commerce site. As online shopping continues to increase, your business needs to stay up-to-date on market changes.
Keep your site secure
Scheduled maintenance ensures everything is up-to-date so your store is always as secure as possible.
Resolve issues quickly
Problems happen, but with the help of an expert support team, rest assured they will be tackled quickly and efficiently.
Get repeat business
When your site is reliable and easy to use, customers are more likely to keep coming back to you.
WooMaintenance
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Enhanced Support Status
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Four “Support Credits” per month ($300 value)*
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Three Free “Diagnostics” per month
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Weekly Backups
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CMS Updates
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Theme Updates*
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Plugin Updates*
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Regular Security and Malware Checking
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Monthly SEO Keyword Tracking for up to 5 Keywords
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Monthly Website Performance Reports
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Monthly Website Health Reports
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No Contract
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To get one month FREE, sign up for an annual subscription!
Elite WooMaintenance
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Priority Support Status
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Five “Support Credits” per month ($375 value)*
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Three Free “Diagnostics” per month
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Daily Backups
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Unlimited Backups/Restoration
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Domain DNS Error Correction
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CMS Updates
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Theme Updates*
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Plugin Updates*
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Regular Security and Malware Checking
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Monthly SEO Keyword Tracking for up to 5 Keywords
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Monthly Website Performance Reports
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Monthly Website Health Reports
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No Contract
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To get one month FREE, sign up for an annual subscription!
* Website maintenance does not include any applicable license costs that may be necessary to update certain themes and plugins.
Support credits and diagnostics DO NOT roll over (accrue) month to month.
WooCommerce sites are only eligible for WooMaintenance plans. If your e-commerce site runs on other shopping platforms, please submit a web support ticket to [email protected], which incurs a minimum $150 cost if not on existing maintenance plans.
Please see our Support Terms & Conditions for details and limitations.
Support Plans
How it Works
Why Do I Need a WooMaintenance Plan?
Unlike traditional websites, a WooCommerce platform requires much more attention to detail. One wrong plugin update or missing backup could take a novice business owner days or weeks to fix. By handing the keys to your digital storefront over to Valorous Circle, our team of support experts and web developers will keep your store in optimal shape.
Technical and security issues can have substantial effects on web performance, which is why a WooMaintenance plan will keep your customers’ data secure from outside threats.
Prefer to talk? Give us a call
We are happy to chat about your support needs!
Online Shopping Just Got Better
Let our experienced team ensure your digital storefront is running on all cylinders.
Locally Owned, Nationally Recognized
Based in Grand Rapids, Michigan, our in-house technical team supports multinational web retailers. We are real people helping real businesses reach every customer they can.
Trustworthy
We offer peace of mind. Your website should be the last thing you have to worry about.
Knowledgeable
Our team is highly knowledgeable with proven web support skills. They’re ready to handle whatever you throw at them.
A Helping Hand
Your WooMaintenance professionals are available via phone or email to take support requests, with turnaround times in hours, not days or weeks.
Mon–Fri
8:00am – 4:30pm
8:00am – 4:30pm EST.
1.5
Hours
99.8
Percent Satisfaction
